Working Time

  • Monday - Thursday 08:00 - 18:00
  • Friday 07:00 - 22:00
  • Saturday 08:00 - 18:00

After my spinal injury, I needed wound care, catheter management, and rehab support. My Helprite nurse made home recovery possible—and kept my spirits up too.

Complex Care

 

Complex Care Services – Specialized Medical & Personal Support at Home

Complex care involves specialized medical and personal support for individuals with chronic illnesses, disabilities, or advanced care needs. Our professional caregivers and nurses deliver clinical expertise combined with compassionate daily assistance, allowing clients to remain at home safely with dignity.

Who Needs Complex Care?

✔ Individuals with advanced dementia or neurological disorders
✔ Those recovering from major surgery or critical illness
✔ Patients with tracheostomies, ventilators, or feeding tubes
✔ People with severe mobility limitations or degenerative conditions
✔ Families managing long-term disabilities or palliative care needs

Our Complex Care Services Include:

Medical Care & Clinical Support

  • Wound care & pressure sore management (including dressings)

  • Medication administration (oral, IV, injections)

  • Chronic disease management (diabetes, COPD, Parkinson’s)

  • PEG feeding & nutrition support

  • Catheter & stoma care

Mobility & Rehabilitation Support

  • Hoist-assisted transfers & repositioning

  • Physiotherapy exercises & mobility aids support

  • Fall prevention & post-stroke rehabilitation

Specialized Condition Care

  • Dementia & Alzheimer’s care (behavioral support)

  • Motor Neuron Disease (MND) & Multiple Sclerosis (MS) care

  • Post-operative & cancer recovery care

  • End-of-life & palliative care

Daily Living & Emotional Support

  • Personal hygiene assistance (bathing, toileting, grooming)

  • Meal preparation tailored to dietary/medical needs

  • Companionship & cognitive stimulation

  • Family respite & carer relief

Why Choose Helprite’s Complex Care?

✅ Qualified Nurses & Specialist Carers – Trained in clinical procedures
✅ Tailored Care Plans – Designed with doctors, families & therapists
✅ Multi-Disciplinary Approach – Coordination with healthcare teams
✅ 24/7 Crisis Support – Emergency response & care adjustments
✅ Technology-Enabled Care – Remote monitoring & digital care logs

How Our Complex Care Works

  1. Clinical Assessment – By our nursing team to identify needs.

  2. Custom Care Plan – Aligned with doctors & therapists.

  3. Caregiver Matching – Nurses or trained specialists assigned.

  4. Ongoing Reviews – Regular updates with families & medical teams.

FAQs About Complex Care

Q: How is complex care different from standard home care?
A: It includes clinical interventions (e.g., wound care, injections) beyond personal support.

Q: Can you handle ventilators or tracheostomy care?
A: Yes, our nurse-led team is trained in respiratory care.

Q: Do you work with NHS continuing healthcare funding?
A: We assist families with funding applications and care planning.

Q: Is 24/7 complex care available?
A: Absolutely—we provide awake night care or live-in support.